Job Description

General Coordinator application

Location: Chick-fil-A Hamilton Quarter – Columbus, OH

Position Type: Full-Time (35–40 hours/week)

Overview

This Coordinator plays a key role in managing and overseeing front of house operations at Chick-fil-A Hamilton Quarter. This leader ensures that our team is winning hearts every day and serves as an ambassador of the Chick-fil-A brand.

This position requires strong organizational skills, leadership ability, and a passion for delivering remarkable guest experiences while leading our team with care.

This general Coordinator role could be serving in the following areas:

Catering & Sales Management,

Training in our Talent Department

Or Leading in Operations

Leadership & Training

Operational Excellence

Requirements

• Hours: 35–40 hours per week with flexible scheduling.
• Saturdays: Required to work at least 3 out of 4 Saturdays per month (our highest volume day).
• Commitment: One-year minimum commitment to the role, with potential eligibility for future Director roles.
• Training: Must complete “Five Critical Success Factors” training with the Director of Operations.

Qualifications & Skills

• Strong communication and leadership abilities.
• Highly organized with keen attention to detail.
• Ability to train, coach, and develop others.
• Problem solver who takes initiative.
• Personable and comfortable interacting with guests.
• Familiarity with Chick-fil-A standards, the HEARD guest recovery model, and ConnectTeam checklists (preferred, but training provided).

Pay & Benefits

• Starting Pay: $19/$21hour.
• Eligible for a $0.50 raise after 6 months of strong performance.
• Leadership and career growth opportunities within Chick-fil-A.
• Access to leadership development resources and training.

Why Chick-fil-A Hamilton Quarter?

At Chick-fil-A Hamilton Quarter, we are committed to excellence, leadership growth, and making a positive impact in our community. We are seeking driven leaders who want to grow their careers while contributing to a high-performance team culture.

Join us and be part of something bigger than yourself!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Thank you for your interest in a great career opportunity with Chick-fil-A. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you.

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