Job Description

Brewing Brand is hiring a GENERAL MANAGER to lead within our Dunkin’ network!

Lead the Team. Love the Schedule.

Our managers enjoy early shifts, consistent hours, and the freedom to be home for life outside of work—without sacrificing career growth.

Overview

We are looking for a motivated and experienced Manager with a background in the restaurant, QSR, or convenience store industry. The ideal candidate will have proven leadership skills, a strong understanding of daily operations, and the ability to drive team performance while delivering excellent customer service. As the manager you will oversee the operations of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.

Here’s what’s in it for you:

To keep our amazing team running, employees at our Dunkin’ Restaurant enjoy a bunch of perks:

• Hours that work for you
• Competitive Pay
• Bonus potential*
• Career development and growth
• Training and ongoing development opportunities
• Medical/Vision/Dental*
• 401k*

*eligibility requirements

Responsibilities Include:

• Able to perform all responsibilities of restaurant team members.
• Lead team meetings
• Deliver training to restaurant team members.
• Ensure Brand standards, recipes and systems are executed.
• Create and maintain a guest focused culture in the restaurant.
• Review guest feedback results and implement action plans to drive improvement.
• Communicates restaurant priorities, goals and results to restaurant team members.
• Execute new product rollouts including training, marketing and sampling.
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
• Control costs to help maximize profitability.
• Completion of inventory on a periodic basis as determined by Franchisee.
• Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards.
• Completion of DCP and other vendor orders
• Conduct self-assessments and corresponding action plans.
• Ensure restaurant budget is met as determined by Franchisee.
• Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies.
• Engages with Dunkin’ Brands Field Operations team as appropriate.

Management Responsibilities Include:

• Recruit, hire, onboard and develop restaurant team members.
• Plan, monitor, appraise and review employee performance.
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction.

Education/Experience:

• Previous managerial experience in a restaurant, quick-service restaurant (QSR), or convenience store environment
• Familiarity with POS systems, scheduling software, and inventory management tools
• Basic computer skills
• Fluent in spoken and written English
• Basic math and financial management
• College Degree preferred

Key Competencies:

• Strong analytical skills and business acumen
• Works well with others in a fun, fast-paced team environment.
• On time, demonstrates honesty and a positive attitude.
• Willingness to learn and embrace change.
• Ability to train and develop a team.
• Guest focused
• Time Management
• Problem solving
• Motivating others

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion including bending, stooping and reaching.
• Lifting packages (if applicable)
• Wearing a headset (if applicable)
• Working in a small space

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Brewing Brand is one of the largest franchisee owners in FL, owning 100 Dunkin' locations coast to coast across Central Florida and we are continuing to grow!! Come GROW with Us!

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