Job Description

Benefits:

• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development
• Paid time off

Benefits/Perks

Compensation & Benefits:

Base Salary: $75,000 - $85,000 per Annum.

Employee Discount

Paid Time Off: vacation + California holidays.

Job Summary:

The Warehouse Manager oversees all warehouse operations, logistics coordination, and inventory flow from suppliers and freight forwarders to our restaurants. This role ensures timely and accurate product movement—whether from overseas shipments or local vendors—to support both corporate and franchise locations. The Warehouse Manager serves as the key link between the supply chain, freight partners, warehouse team, and restaurant operations.

This is a high-impact position with growth potential and regular collaboration with senior leadership, vendors, and logistics partners.

Key Responsibilities

1. Freight & Vendor Coordination

• Overseas Freight (Import Liaison)
• Act as the primary liaison between Sourcing Manager (Uncle) and the freight forwarding company (TigerFreight).
• Gather and share all necessary shipping documents, customs paperwork, and tracking information to ensure smooth import processing.
• Track container shipments through Beacon and communicate expected delivery timelines to Operations.
• Coordinate with freight brokers (e.g., TQL, contact Trey) for status updates, changeovers, and routing adjustments.
• Domestic Freight (Local 3PL Coordination)
• Serve as the contact point for the company’s local freight partners and 3PL providers.
• Schedule franchise deliveries and vendor pallet pickups through third-party logistics partners.
• Maintain relationships with BlueCrew for administrative updates and warehouse staffing coordination.

2. Inventory Procurement & Stock Maintenance

• Maintain adequate stock of all essential items across food, packaging, cleaning, and uniform categories.
• Manage vendor relationships and order cycles
• Track vendor delivery days, reconcile invoices, and ensure consistent availability of critical SKUs.
• Communicate low-stock alerts and reorder recommendations to the Operations team.

3. Warehouse Organization & Operations

• Oversee daily warehouse operations including receiving, staging, inventory placement, and dispatching.
• Maintain warehouse cleanliness, organization, and safety standards.
• Optimize floor layout to maximize space utilization and workflow efficiency.
• Implement FIFO and ensure perishable items are rotated properly.
• Manage warehouse staff and delegate daily tasks to maintain productivity.

4. Delivery Planning & Route Management

• Organize and schedule store deliveries for all operating days:
• Monday–Sunday: Assign and adjust routes based on store demand and delivery windows.
• Build and maintain optimized delivery routes to minimize mileage and improve on-time performance.
• Track and confirm store deliveries; proactively resolve issues such as shortages, damages, or misdeliveries.
• Ensure all delivery vans are maintained, clean, and compliant with company safety standards.
• Coordinate vehicle servicing, registration, and inspection schedules.

5. Safety, Compliance, and Facility Maintenance

• Enforce all safety protocols, including the use of PPE, forklift certification, and compliance with OSHA and food safety regulations.
• Maintain restroom and break areas in clean, operational condition.
• Monitor cold storage temperatures and ensure compliance with cold chain standards.
• Report and address any facility maintenance or safety issues immediately.

6. Leadership, Reporting, and Strategic Contribution

• Supervise and develop warehouse team performance, ensuring accountability and clear communication.
• Report directly to the Director of Operations on warehouse KPIs including stock accuracy, fulfillment timeliness, and cost control.
• Collaborate with senior leadership to forecast warehouse needs for new store openings and franchise growth.
• Assist with process improvement initiatives and technology integrations (e.g., WMS, delivery tracking, and reporting tools).

7. Collaboration and Teamwork

• Work well cross-functionally: must be a positive team player that seeks to collaborate across multiple functional areas in the organization and exhibit versatility, flexibility and a willingness to work with changing priorities and continuous improvement mindset
• Possess Professional Skills: Team-oriented, responsive, organized, with excellent customer-facing and communication abilities.
• Demonstrate a commitment to excellence and high professional standards

Qualifications

Education & Certifications

• Forklift and top-picker certification required.
• Food handling or warehouse safety certification preferred.

Experience

• Minimum 5 years in warehouse or logistics management within grocery, produce, or QSR distribution.
• Strong experience coordinating 3PL partners and freight forwarding (domestic and international).
• Proficiency in Warehouse Management Systems (NetSuite, SAP, Fishbowl, or similar).
• Proficient with Excel, QuickBooks, Homebase, and other logistics tools.

Skills & Attributes

• Highly organized and detail-oriented with strong leadership ability.
• Excellent written and verbal communication skills.
• Able to manage multiple moving parts under tight timelines.
• Ethical, reliable, and proactive with a focus on continuous improvement.

Reporting Structure

Reports To: Director of Operations

Supervises: Warehouse Associates & Drivers

Coordinates With: Procurement, Operations, Franchise Support, and Accounting

At Poke House, our mission is to capture California’s adventurous spirit in our tasty, modern poke while supporting local small businesses and preserving the environment. We work hard to craft each delicious poke bowl and ensure that the quality of our ingredients are always top grade. Our sushi-grade fish is delivered daily, and our fruits and vegetables are locally sourced, prepared fresh every day, and organic when possible. From construction to consumption, we are committed to being environmentally conscious.

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