Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Fraud Investigator in the United States.

In this critical role, you will lead complex investigations into high-impact fraud cases across multiple payment channels, protecting clients’ financial assets and operational integrity. You will analyze transactional data, identify suspicious patterns, and determine the root cause of fraudulent activity. Acting as a trusted advisor to both internal teams and clients, you will deliver actionable insights, present findings, and recommend risk mitigation strategies. Collaboration is key, as you will work with cross-functional teams and external platforms to resolve cases efficiently and in compliance with regulatory standards. This role combines analytical rigor, investigative expertise, and operational leadership in a dynamic, fast-paced environment.

Accountabilities:

• Lead end-to-end investigations into complex fraud cases, ensuring timely and thorough resolution
• Analyze transactional data across multiple sources to detect patterns, trends, and emerging fraud typologies
• Prepare and present detailed reports for clients, highlighting findings, trends, and recommended actions
• Collaborate with internal operations and support teams to ensure accurate documentation, escalation, and resolution of cases
• Review customer claims across debit cards, credit cards, ACH, P2P, bill payments, and other payment channels
• Identify process gaps and recommend procedural enhancements to strengthen fraud prevention
• Maintain investigative procedures and serve as a subject matter expert for escalated inquiries
• Track and report investigation metrics, staying current on industry trends, regulatory changes, and compliance requirements
• Mentor and train Fraud Analysts in investigative techniques and case handling

Requirements:

• Associate’s degree in Business, Criminal Justice, Finance, or related field preferred
• Minimum 5 years of experience in fraud investigation or advanced fraud analysis in financial services or fintech
• Proven track record managing complex investigations from initiation to resolution
• Expertise with fraud detection platforms (e.g., Verafin, DataVisor) and multi-system analysis
• Fraud certification (CFE, CFCI, or equivalent) strongly preferred
• Strong understanding of banking operations, payment systems, and regulatory requirements
• Exceptional analytical, research, and problem-solving skills with strong attention to detail
• Excellent written and verbal communication, including preparing and delivering reports to diverse audiences
• Ability to work independently while collaborating effectively with cross-functional teams
• Proficient in Microsoft Office, Google applications, and data analysis tools

Benefits:

• $65,000 – $75,000 annual salary, plus annual cash bonus and equity options
• Fully remote work environment
• 401(k) plan with company match
• Comprehensive health, dental, and vision insurance (company-covered premiums)
• Flexible paid time off policy
• Opportunities for professional growth in a fast-paced fintech environment

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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